# Lobby and document services Keywords: - [support services](< /en/search?q=support services >) - [Lobby and document services](< /en/search?q=Lobby and document services >) - [Logistics Customer Service](< /en/search?q=Logistics Customer Service >) Support Services offer a wide range of lobby, document, and telephone services.  - **The lobby service** is handled by our skilled personnel, and their tasks include, for example, providing information to visitors in the lobby, management of keys and lecture rooms, internal patient transfers, and processing of mail. - In the switchboard **09 4711**, we are responsible for call forwarding operations in the 18 HUS hospitals around the clock. - Our task in **the patient records service** is to ensure that patient documents are available for medical care and research studies. We are also in charge of the information and customer service. - **In the registries,** we adhere to data security guidelines in the registration and distribution of documents, management of administrative archives, and the information and advisory services for these tasks. ## Logistics Customer Service --- 09 471 77000 [Service portal for professionals (in Finnish)](https://huspalveluportaali.powerappsportals.com/) Open on weekdays 8:00 a.m.–3:00 p.m. ## Further information on this topic ### [ Support Services ](/en/about-us/departments/support-services) In Support Services, we take care of the versatile support services associated with patient care.  Professionals Updated: 31.10.2025 Print this page