# Development at HUS As a university hospital, we have a mission to ensure that our patients receive the best possible treatment and a positive customer experience. We use modern methods and technologies to achieve this. Continuous development and innovation are crucial as we explore new potential for the future and create a better tomorrow. Everything we do is about our patients, and our personnel is our most valuable asset. We pay attention to the needs of and feedback from our patients in order to continue to improve our services. Our patients and their family members are also invited to be involved in improving our activities through customer panels and as experts by experience. We coach, train and support managers and supervisors. We also provide our employees training and opportunities to participate in research and development projects. We aim to create a learning organization where new ideas and methods are quickly deployed and where everyone is encouraged to innovate. ## We are a good and reliable partner --- We partner with operators in both the public and private sectors in Finland and abroad. We work closely with leading research institutions, universities and companies, wellbeing services counties and a number of other partners. This ensures that the latest research and technological advances are quickly put into practice. We are proud of our role at the forefront of developments and innovation in healthcare and have a confident outlook. Our goal is to be an international pioneer in healthcare innovation and development. ## Examples of our innovations --- #### AI and digitalization We leverage AI and advanced digital solutions to improve diagnosis accuracy and to design proactive, increasingly individual therapy. #### New treatments We are developing and implementing new therapies, such as gene therapy and targeted medicines, providing new hope for our patients with difficult-to-manage diseases. #### Sustainable solutions We are committed to developing environmentally friendly and sustainable healthcare solutions that support the health both of patients and of the planet. ## [ Customer involvement ](/en/about-us/development-hus/customer-involvement) Customer involvement refers to both the internal experience and active engagement of individuals. Involvement evokes a sense of belonging to the community and society and that you can make a difference in the matters that affect you. Involvement is a key driver of well-being and health. Customer involvement  ## [ Lean development ](/en/about-us/development-hus/lean-development) We support leadership and develop our operations in accordance with Lean principles, and at the same time, we implement our promise of continuous improvement. Our Lean network supports Lean development throughout the Uusimaa health and social services area. Lean development  ## [ Digital development ](/en/about-us/development-hus/digital-development) Digital development  ## [ Yritysyhteistyö ja innovaatiotoiminta ](/en/about-us/development-hus/corporate-partnerships-and-innovation) We engage in close national and international cooperation with various companies and operators to seek, study and develop product and service innovations in healthcare. Corporate partnerships and innovation  ## Collaboration with primary healthcare [ HUS as a promoter of health and wellbeing ](/en/about-us/development-hus/hus-promoter-health-and-wellbeing)  Professionals [ Integration and development ](/en/about-us/development-hus/integration-and-development)  Professionals ## Further information on this topic ### [ Customer involvement ](/en/about-us/development-hus/customer-involvement) Customer involvement refers to both the internal experience and active engagement of individuals. Involvement evokes a sense of belonging to the community… ### [ Lean development ](/en/about-us/development-hus/lean-development) We support leadership and develop our operations in accordance with Lean principles, and at the same time, we implement our promise of continuous…  ### [ Digital Development ](/en/about-us/development-hus/digital-development) We continuously develop digital solutions that enhance the patient experience, streamline care, and support healthcare professionals. Digitalisation… ### [ Corporate partnerships and innovation ](/en/about-us/development-hus/corporate-partnerships-and-innovation) We engage in close national and international cooperation with various companies and operators to seek, study and develop product and service innovations… ### [ HUS as a promoter of health and wellbeing ](/en/about-us/development-hus/hus-promoter-health-and-wellbeing) We in the health and wellbeing promotion team at HUS Primary Healthcare Unit offer support and expertise in promoting health and wellbeing in HUS and…  Professionals ### [ Integration and development ](/en/about-us/development-hus/integration-and-development) At our HUS primary healthcare unit, we are involved in the development of primary healthcare, specialized healthcare and social welfare services, and we… Professionals Show all ## Specialists ### [ Melisa Haahtinen ](/en/person/melisa-haahtinen) Strategy and Development Director HUS Development Unit  ### [ Sirpa Arvonen ](/en/person/sirpa-arvonen) Director of digital development IT Management​ Digital Services ### [ Visa Honkanen ](/en/person/visa-honkanen) Director of Customer Relations  ### [ Marja Renholm ](/en/node/2811) Chief Nursing Executive (CNO)  Updated: 04.09.2024 Print this page