# HelsinkiMissio’s family friends A trained volunteer from HelsinkiMissio, a family friend in a pink shirt, can be asked to accompany your child or family member. We are here, so that no one is left alone in the hospital!  ## You can ask us to: - allow a pause for parents - play - monitor a patient’s sleep - play games - - accompany a parent - spend time with a sibling - provide safe arms for a child. Other needs? Get in touch with us! ## Weekly schedule On weekdays, we are in the hospital’s main lobby Monday-Thursday from 10:00 a.m. to 3:30 p.m. and on Fridays from 10:00 a.m. to 1:00 p.m. In addition, we are on the wards as follows: - On Tuesdays, Ward Taika, 5:00 p.m. to 7:00 p.m. - On Wednesdays, Ward Avaruus, 12:00 noon to 2:00 p.m. and Ward Vuori, 5:00 p.m. to 7:00 p.m. - On Thursdays, Ward Vuori, 12:30 p.m. to 2:30 p.m. and Ward Taika 5:00 p.m. to 7:00 p.m. - Saturday lounge in the Play and Activity Unit, 2:00 p.m. to 4:00 p.m. ## Contact information You can reach us on weekdays by calling us at **09 2312 0240**. We have a switchboard service: - **Dial 1** if you need immediate assistance from a volunteer. The call will be connected on weekdays between 10:00 a.m. and 4:00 p.m. (Fridays until 1:00 p.m.) to a volunteer family friend on duty. After 4:00 p.m. you can leave us a request to call you back. - **Dial 2** if you need help from a volunteer in the evening or later. The call will be saved as a call request and the volunteer coordinator will call you back. You can also reach us by email at . **Don’t hesitate to get in touch; the service will be tailored to your needs!** ## Further information on this topic ### [ Partners of New Children’s Hospital ](/en/partners-new-childrens-hospital) We work closely with our long-term partners for the benefit of the patients and their families and to develop research and treatment of pediatric diseases.  Updated: 07.02.2025 Print this page