# Patient guide Keywords: [ Welcome for treatment at HUS ](/en/patient/patient-guide/welcome-treatment-hus)  [ During treatment ](/en/patient/patient-guide/during-treatment)  [ After treatment ](/en/patient/patient-guide/after-treatment)  [ Your rights as a patient ](/en/patient/patient-guide/your-rights-patient)  ## Useful information for patient ### Client fees Fees charged from clients are determined according to the Act and Decree on Client Charges in Healthcare and Social Welfare. [ Get to know to client fees ](/en/patient/patient-guide/after-treatment/client-fees) ### Access to treatment The Act specifies the time limits within which patients in specialized medical care must gain access to non-urgent care. On this page, you will find information on care needs assessment and average waiting times. [ Read more about access to treatment ](/en/patient/patient-guide/your-rights-patient/access-treatment-specialist-medical-care) ### Cancelling or rescheduling a booked appointment You can reschedule or cancel a treatment appointment by phone or via Maisa. [ See the instructions on page Welcome for treatment at HUS ](/en/patient/patient-guide/welcome-treatment-hus#invitation-and-rescheduling-of) ### Visiting hours Visiting hours are listed on each ward’s web page. You will find all the wards on the unit search. [ To the unit search ](/en/search?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type&filters%5B0%5D%5Bvalues%5D%5B0%5D=hospital-other-units&filters%5B0%5D%5Btype%5D=all&filters%5B1%5D%5Bfield%5D=search_content_type_label&filters%5B1%5D%5Bvalues%5D%5B0%5D=Unit&filters%5B1%5D%5Btype%5D=any) [ Hospitals and other units ](/en/patient/hospitals-and-other-units)  [ Laboratories and Imaging ](/en/patient/treatments-and-examinations/laboratories-and-imaging)  [ E-services ](/en/e-services) icons/digital-services-black [ Give us feedback ](/en/patient/patient-guide/your-rights-patient/give-feedback) feedback icon [ Are you interested in volunteering? ](/en/about-us/development-hus/customer-involvement) ## Heal​th Village Healthvillage.fi is a public online service developed by Finnish university hospitals. It contains over 30 virtual hubs centered on various themes of health and illnesses. They offer information and support free of charge. The Health Village also includes the digital service channel My Path. [ To Healthvillage.fi (opens in new window, links to another website) ](https://www.terveyskyla.fi/en)  Updated: 28.04.2025